We have received reports of some customers having received One-Time Passwords (OTPs) for card transactions that they have not initiated
If you receive an OTP for a Card transaction that you have not initiated, please:
- Do not share the OTP with anyone.
- Temporarily block your card immediately through the TPay app until the matter is resolved.
OR
- Report the matter to us via Toll Free no. 7070 or visit our nearest branch for immediate assistance.
Your security is our highest priority. We are actively monitoring the situation and will provide further updates if necessary.
Stay alert, Stay secure!